Leatherland Lodge Care Home | Runwood Homes Senior Living
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds48
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2019-10-09
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe a place where staff genuinely engage with residents throughout the day, not just during care tasks. Several people mention building real relationships with specific carers who get to know their loved one's personality and preferences. The atmosphere strikes visitors as pleasant and welcoming, even if the decor itself isn't particularly luxurious.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness68
- Activities & engagement60
- Food quality60
- Healthcare68
- Management & leadership70
- Resident happiness68
What inspectors found
Inspected 2019-10-09
Is this home safe?
Is the care effective?
The home received a Good rating for Effective at its September 2019 inspection. This domain covers care planning, staff training, healthcare access, and nutrition. No specific detail about dementia training content, GP access arrangements, or care plan review frequency is available in the published summary. The home lists dementia as a specialism, which means the standard of dementia-specific training is a particularly important question to pursue directly.Is this home caring?
The home received a Good rating for Caring at its September 2019 inspection. This domain covers staff warmth, dignity, respect, and independence. No direct inspector observations, resident quotes, or specific examples of staff interactions are available in the published summary. Staff warmth is the single biggest driver of family satisfaction in our review data, so the absence of specific evidence here is a genuine gap to fill on a visit.Is the home responsive?
The home received a Good rating for Responsive at its September 2019 inspection. This domain covers activities, individuality, and end-of-life care. No specific detail about the activity programme, individual engagement for people with advanced dementia, or end-of-life planning is available in the published summary. The home cares for people with dementia, physical disabilities, and sensory impairment, which means the range and adaptability of activities is a particularly important question.Is the home well-led?
The home received a Good rating for Well-led at its September 2019 inspection. A registered manager, Ms Cheryl Wright, was named and in post at the time. The home is operated by Runwood Homes Limited. No specific detail about management visibility, staff culture, governance processes, or how the home responds to concerns is available in the published summary. Leadership stability is one of the strongest predictors of care quality over time, so confirming the current management position is an important first step.
Source: CQC inspection report →
What the evidence base says
The home welcomes both younger and older adults, including those living with dementia, physical disabilities or sensory impairments like sight or hearing loss. While the home lists dementia as one of its specialisms, families haven't shared specific details about memory care approaches or activities. It's worth asking about their dementia support when you visit. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Leatherland Lodge holds a Good rating across all five inspection domains, which is a positive baseline. However, the inspection was carried out in September 2019, making the findings over five years old, so this score reflects the rating awarded rather than specific observed detail.
Homes in East typically score 68–82.The three-lens summary
What families tell us
Families describe a place where staff genuinely engage with residents throughout the day, not just during care tasks. Several people mention building real relationships with specific carers who get to know their loved one's personality and preferences. The atmosphere strikes visitors as pleasant and welcoming, even if the decor itself isn't particularly luxurious.
What inspectors have recorded
What stands out here is how the manager stays visible on the floor, getting involved when residents need extra support. Families appreciate staff who take personal responsibility for helping new residents settle in — whether that's coaxing someone to eat when they've lost their appetite or spending extra time with someone who's feeling emotional about the move.
How it sits against good practice
Sometimes the best care comes from staff who simply notice when someone needs that bit of extra attention — and make time to provide it.
Worth a visit
Leatherland Lodge in South Ockendon holds a Good rating across all five inspection domains, awarded following an inspection in September 2019. The home is registered for 48 beds and lists dementia, physical disabilities, and sensory impairment among its specialisms. A registered manager was in post at the time of inspection, and the home is operated by Runwood Homes Limited. The most important thing to know is that these findings are now over five years old. A review carried out in July 2023 found no evidence requiring a reassessment of the rating, but that is not the same as a fresh inspection with direct observations of staff, residents, and the environment. Before making a decision, visit the home in person, ask to see the current staffing rota for last week (counting permanent versus agency names, particularly on nights), and ask when the next full inspection is expected. The questions in the checklist below are your practical starting point.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Leatherland Lodge Care Home | Runwood Homes Senior Living measures up against the other homes you’re considering. Free account.
In Their Own Words
How Leatherland Lodge Care Home | Runwood Homes Senior Living describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where settling in means everything to the care team
Compassionate Care in South Ockenden at Leatherland Lodge
When someone you love moves into care, those first few weeks can make all the difference. At Leatherland Lodge in South Ockenden, families talk about staff who notice when someone's not eating properly or feeling unsettled — and actually do something about it. This care home supports adults of all ages with dementia, physical disabilities and sensory impairments.
Who they care for
The home welcomes both younger and older adults, including those living with dementia, physical disabilities or sensory impairments like sight or hearing loss.
While the home lists dementia as one of its specialisms, families haven't shared specific details about memory care approaches or activities. It's worth asking about their dementia support when you visit.
“Sometimes the best care comes from staff who simply notice when someone needs that bit of extra attention — and make time to provide it.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Leatherland Lodge holds a Good rating across all five inspection domains, which is a positive baseline. However, the inspection was carried out in September 2019, making the findings over five years old, so this score reflects the rating awarded rather than specific observed detail.
Homes in East typically score 68–82.The three-lens summary
What families tell us
Families describe a place where staff genuinely engage with residents throughout the day, not just during care tasks. Several people mention building real relationships with specific carers who get to know their loved one's personality and preferences. The atmosphere strikes visitors as pleasant and welcoming, even if the decor itself isn't particularly luxurious.
What inspectors have recorded
What stands out here is how the manager stays visible on the floor, getting involved when residents need extra support. Families appreciate staff who take personal responsibility for helping new residents settle in — whether that's coaxing someone to eat when they've lost their appetite or spending extra time with someone who's feeling emotional about the move.
How it sits against good practice
Sometimes the best care comes from staff who simply notice when someone needs that bit of extra attention — and make time to provide it.
Worth a visit
Leatherland Lodge in South Ockendon holds a Good rating across all five inspection domains, awarded following an inspection in September 2019. The home is registered for 48 beds and lists dementia, physical disabilities, and sensory impairment among its specialisms. A registered manager was in post at the time of inspection, and the home is operated by Runwood Homes Limited. The most important thing to know is that these findings are now over five years old. A review carried out in July 2023 found no evidence requiring a reassessment of the rating, but that is not the same as a fresh inspection with direct observations of staff, residents, and the environment. Before making a decision, visit the home in person, ask to see the current staffing rota for last week (counting permanent versus agency names, particularly on nights), and ask when the next full inspection is expected. The questions in the checklist below are your practical starting point.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Leatherland Lodge Care Home | Runwood Homes Senior Living measures up against the other homes you’re considering. Free account.
In Their Own Words
How Leatherland Lodge Care Home | Runwood Homes Senior Living describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where settling in means everything to the care team
Compassionate Care in South Ockenden at Leatherland Lodge
When someone you love moves into care, those first few weeks can make all the difference. At Leatherland Lodge in South Ockenden, families talk about staff who notice when someone's not eating properly or feeling unsettled — and actually do something about it. This care home supports adults of all ages with dementia, physical disabilities and sensory impairments.
Who they care for
The home welcomes both younger and older adults, including those living with dementia, physical disabilities or sensory impairments like sight or hearing loss.
While the home lists dementia as one of its specialisms, families haven't shared specific details about memory care approaches or activities. It's worth asking about their dementia support when you visit.
Management & ethos
What stands out here is how the manager stays visible on the floor, getting involved when residents need extra support. Families appreciate staff who take personal responsibility for helping new residents settle in — whether that's coaxing someone to eat when they've lost their appetite or spending extra time with someone who's feeling emotional about the move.
“Sometimes the best care comes from staff who simply notice when someone needs that bit of extra attention — and make time to provide it.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
